Our Warranty, Our Commitment 2017-11-03T21:13:27+00:00

Our Warranty, Our Commitment

We stand behind our craftsmanship

 

  • Coverage on Home Except Consumer Products. The Company expressly warrants to the original Owner and to subsequent Owner of the home that the home will be free from defects in materials and workmanship due to noncompliance with the standards set forth in the Limited Warranty Guidelines in effect on the date of this limited warranty, included in the Company Homeowner Manual and which are part of this warranty.
  • Coverage on Consumer Products. For purposes of this Limited Warranty Agreement, the term “consumer products” means all appliances, equipment and other items that are consumer products for the purposes of the Magnuson-Moss Warranty Act (15 U.S.C., sections 2301-2312) and which are located in the home on the commencement date of the warranty. The Company expressly warrants that all consumer products will, for a period of one year after the commencement date of this warranty, be free from defects due to noncompliance with generally accepted standards in the state in which the home is located, which assure quality of materials and workmanship. ANY IMPLIED WARRANTIES FOR MERCHANTABILITY, WORKMANSHIP, OR FITNESS FOR INTENDED USE ON ANY SUCH CONSUMER PRODUCTS SHALL TERMINATE ON THE SAME DATE AS THE EXPRESS WARRANTY STATED ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. The Company hereby assigns to Owner all rights under manufacturer’s warranties covering consumer products. Defects in items covered by manufacturer’s are excluded from coverage of this limited warranty, and Owner should follow the procedures in the manufacturer’s warranties if any defects appear in these items. This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
  • Company’s Obligations. If a covered defect occurs during the one year warranty period, the company agrees to repair, replace, or pay the Owner the reasonable cost of repairing or replacing the defective item. The Company’s total liability under this warranty is limited to the purchase price of the home stated above. The choice among repair, replacement, or payment is the Company’s. Any steps taken by the Company to correct the defects shall not act to extend the term of this warranty. All repairs by the Company shall be at no charge to the Owner and shall be performed within a reasonable length of time.
  • Owner’s Obligations. Owner must provide normal maintenance and proper care of the home according to this warranty, the warranties of manufacturers of consumer products, and generally accepted standards of the state in which the home is located. The Company must be notified in writing, by the Owner, of the existence of any defect before the Company is responsible for the correction of the defect. Written notice of a defect must be received by the Company prior to the expiration of the warranty on that defect and no action at law or in equity may be brought by the Owner against the Company for failure to remedy or repair any defect about which the Company has not received timely notice in writing. Owner must provide access to the Company during it’s normal business hours, Monday through Friday, 8:00 A.M. to 5:00 P.M., to inspect the defect reported and, if necessary, to take corrective action.
  • Insurance. In the event the Company repairs or replaces or pays the cost of repairing or replacing any defect covered by this warranty for which the Owner is covered by insurance or a warranty provided by another party, Owner must, upon request of the Company, assign the proceeds of such insurance or other warranty to the Company to the extent of the cost to the Company of such repair or replacement.
  • Consequential or Incidental Damages Excluded. CONSEQUENTIAL OR INCIDENTAL DAMAGES ARE NOT COVERED BY THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
  • Other Exclusions. The following additional items are excluded from limited warranty:
    • Defects in any item that was not part of the original home as constructed by the Company.
    • Any defect caused by or worsened by negligence, improper maintenance, lack of maintenance, improper action or inaction, or willful or malicious acts by any party other than the Company, its employees, agents, or trade contractors.
    • Normal wear and tear of the home or consumer products in the home.
    • Loss or damage caused by acts of God, including but not limited to fire, explosion, smoke, water escape, changes that are not reasonably foreseeable in the level of underground water table, glass breakage, windstorm, hail, lightning, falling trees, aircraft, vehicles, flood and earthquakes.
    • Any defects or damage caused by changes in the grading or drainage patters or by excessive watering of the ground of the Owner’s property or adjacent property by any party other than the Company or its employees, agents, or trade contractors.
    • Any loss or damage that arises while the home is being used primarily for nonresidential purposes.
    • Any damage to the extent it is caused or made worse by the failure of anyone other than the Company or its employees, agents, or trade contractors to comply with the requirements of this warranty or the requirements of warranties of manufacturers of appliances, equipment, or fixtures.
    • Any defect or damage that is covered by a manufacturer’s warranty that has been assigned to Owner under paragraph two of this Limited Warranty.
    • Failure of Owner to take timely action to minimize loss or damage or failure of Owner to give the Company timely notice of the defect.
    • Insect or animal damage.
    • Plants, trees, shrubbery or any other plant life used in landscaping have a 30-day limited warranty, and will be replaced at the discretion of the Company.
  • Arbitration of Dispute. The Owner shall promptly contact the Company’s warranty department regarding any disputes involving this Agreement. If discussions between the parties do not resolve such dispute, either party may, upon written notice to the other party, submit such dispute to arbitration with each party hereto selecting one arbitrator, who shall then select the third arbitrator. The arbitrators shall proceed under the construction industry rules of the American Arbitration Association. The award of the majority of the arbitrators shall be final, conclusive and binding upon the parties. The expenses of the arbitrator shall be shared equally, but each party shall bear its own fees and costs.
  • Notice. Oregon law contains important requirements you must follow before you may commence arbitration or a court action against any contractor, subcontractor, or supplier for construction defects. Before you commence arbitration or a court action you must deliver a written notice of any conditions you allege are defective to the contractor, subcontractor, or supplier you believe is responsible for the alleged defect and provide the contractor, subcontractor, or supplier the opportunity to make an offer to repair or pay for the defects. You are not obligated to accept any offer made by the contractor, subcontractor, or supplier. There are strict deadlines and procedures under state law. Failure to meet those deadlines or follow those procedures will affect your ability to commence arbitration or a court action.
  • Exclusive Warranty. The company and owner agree that this limited warranty on the home is in lieu of all warranties of habitability or workmanlike construction or any other warranties express or implied, to which owner might be entitled, except as to consumer products. No employee, trade contractor, or agent of the company has the authority to change the terms of this one year limited warranty.